ABOUT THE EXPERIENCE
What can I expect from the event?
The Paradox Museum is an innovative venue that combines the world of science, art and human perception. With over 70 amazing, paradox-inspired exhibits we are a museum that offers more mind-twisting, eye-tricking experiences than any other edutainment destination in the world! You will learn everything about the exciting science behind paradoxes, have a ton of fun and take photos so spectacular that your friends will not believe they’re real.
Where is the museum located?
The museum is located in Plaça Urquinaona 3, 08010, Barcelona
Does the experience take place in an indoor or outdoor venue?
The experience takes place in an indoor venue.
How long does the experience last?
You can expect to be in the museum for about 75 minutes.
Will food and beverage be available on site for purchase?
Snacks and drinks are not available to purchase from the gift shop and we do not allow any food or drink within the Museum space.
Is there parking available?
Paradox Museum Barcelona does not have a car park however there is paid parking and paid street parking within a short distance from the Museum.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine.
Will there be merchandise for sale?
Yes! The Paradox Museum Boutique is full of souvenirs, games, clothing, accessories and gadgets that ooze paradox!
ABOUT TICKETS
Where can I get tickets?
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets here or in the Fever App.
Do children need to pay for a ticket?
Children under 4 years old can enter the museum for free.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App or by showing your tickets via your phone.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the
Apple Store or
Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us.
Can I change the date of my ticket? Are refunds allowed?
No refunds are permitted under any circumstances. For more information, you can consult our T&C.
Can I make a group booking?
Yes, absolutely! Learn more about group visits here.
Can I host an event at the Paradox Museum?
Yes, definitely - we love hosting events! Click here for more information.
Do you offer press passes?
If you would like a press pass, please email press@feverup.com.
ABOUT ACCESS TO THE EVENT
Do I need to arrive at the start of my scheduled session?
Please arrive at the time stated on your ticket; late entry is not permitted.
Can I bring animals? Are service dogs allowed?
Only service dogs allowed
Is the venue accessible?
Yes, the event is being held in an accessible venue. With the exception of the Gravity Room
What are the prohibited items at the experience? Can I smoke or vape?
Weapons, drugs, food and beverages are all prohibited. Smoking and vaping is not allowed anywhere at the museum.
Do you offer carer tickets?
Reduced prices is available to purchase for access tickets and carers
Is the experience accessible for deaf/visually impaired people?
The museum features many optical illusions, which can be challenging for visually impaired visitors. Only one exhibit includes an audio element, and we do not have hearing loops. Therefore, the museum is almost completely accessible to Deaf visitors.
Will there be strobe lights?
Some of our exhibits contain lighting that may trigger individuals with photosensitivity. For more information please
contact us.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, so there won't be any seating available.
Will restrooms be available on site?
Yes, there are restrooms at the museum.
Can I take photos or record the experience?
Absolutely! Many of the exhibits are intentionally photographic, giving visitors the opportunity to take amazing photos or videos. We encourage you to use your imagination, create unique memories, and snap a picture of it in the moment! Don’t forget to tag us if sharing online @ParadoxMuseumLondon #ParadoxMuseumLondon
Is there a Lost & Found?
Is there a cloakroom available?
Yes, we have around 20 lockers that are available free of charge.
Is there an age requirement?
All ages are welcome to this experience!
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide, however, each exhibit has a QR code that links to a website with detailed information about its history and the science behind the paradox. Guests can scan the QR code with their phones and choose to have the information read aloud to them.
Are prams allowed?
Yes, prams are allowed and there's also storage capacity for 3 prams in the cloakroom.